Frequently Asked Questions 2009-20010

              PLEASE READ IN ITS ENTIRETY AS WE HAVE MADE SOME CHANGES THIS YEAR


1.  When is tuition due and will I receive a monthly statement?

Tuition is charged to your account on the first of every month and is due by the 10th of the month.  You  can
enroll in our secure monthly auto-pay program and we can email your monthly statements if requested.  You
can also pay by Check or Credit Card at the desk on a monthly basis. We do not produce monthly statements
unless requested.

2.  What can be found online?

Everything that is required monthly or throughout the year including information updates and forms.
www.sauconvalleydance.com

3.  When do RECITAL tickets go on sale?

Ticket sales are usually in mid May.  This year we wanted to reward those who registered early so we
established a first registered first to purchase system.  New students will be inserted using the lottery system
we used in the past to be fair. Time slots are assigned for Saturday morning and will be passed out to the
students, in class, well in advance.

4.  Do I need to purchase a specific brand, style or color of shoes, tights, and leotards?

You can find our policy regarding style and color in our handbook which is also available online.  Our         
policy  is that shoes and tights for each class must be uniform for a professional and consistent look,
especially for recital.  Brand is important as the color selection, by brand, can vary.  We have gone to great
lengths to provide the best quality dance attire at very competitive prices to you at our own DanceShop. You
can speak to our staff at the reception area or preview these products at www.sauconvalleydance/danceshop.
com.   We also have created catalogs that are located on each floor in the waiting areas. All order forms are at
the 2nd Floor Reception area.

5.  Why can’t we view our child’s class every week?

We have learned through past experience that the students act differently when either parent is allowed to
observe on a weekly basis.  For that reason we do NOT allow weekly observation, however, we have
established parent visitation and viewing in February so you can see how your child is doing. Depending on
class size we may even offer different night for Mom and Dad this year.  Our teachers welcome any questions
you might have about your child’s progress throughout the year.

6.  Where can I park?

We have a parking lot in the rear that can be accessed from Water Street.  We ask that you angle park and
pull up as close to the fence as possible so cars can enter exit more easily.   There is parking along Main
Street, in the front of the building, and we are in the process of petitioning the town to establish a designated
drop off and pick up area directly in front of the studio.  Should you park and need to cross Main Street,
please use crosswalk at the lights.


7.  When do I pay my costume fees?

Costume statements will be distributed the last two weeks of September.  They cost anywhere from $55-$70
per costume, depending on the class.  You can either pay for the costume in full or for those students who
may have multiple classes with multiple costumes we will apply these charges in two equal payments due Nov.
29 and Dec. 29.  All costumes must be paid in full no later than January 15th.  If the payment is not made, we
can NOT order your child a costume, and they will not be able to participate in the recital.

8.  Where can I find information on the studio? (example: studio closings, announcements,
upcoming events, etc.)

All information that is presented to the student is also posted on our BULLETIN BOARDS on both the first
second floor.  Please bookmark our website as all information will also be posted online. www.
sauconvalleydance.com

9. When is picture week?

Picture week is in April. We present picture packets usually two weeks before to your child in class.  During
that week, the photographer comes into the studio and takes the girls pictures in their costumes during their
scheduled class time.  We ask that you stay while your child is photographed so you can leave when they are
done.  Full makeup and hair is required.  Pictures packets will be delivered to your child usually in 2-3 week
while in class.

10.  Are we required to purchase a minimum number of tickets?

No, we do not require our students to purchase a minimum number of tickets.  However we do require that you
purchase a ticket for your child if they intend watch the show.

11.  Will my child need to be at both performances?

Most classes perform on both Days (Saturday & Sunday).   We also reserve the right to limit “first year solos”
to one performance so we can keep our recital time under 2 ½ hours.

12.  How can I contact my child’s teacher or the studio by email?

Due to the increase in staff this year, please email any questions, comments or concerns to
missholly@sauconvalleydance.com and your message with either be addressed by me or passed along to the
appropriate teacher.  We want to hear from you and make you child’s dance education as positive as
possible.  Please don’t hesitate to reach us with ideas and constructive criticism.

13.  When can we register for the next year?

We try to make registration forms and schedules available by mid-April.  It is best to register early to reserve
the class that you want for your child.  We will also be using when we receive registration entries for recital
ticket sales time slots for next year.